For your questions, regarding any jewelry, contact us by e-mail at questions@emmanuela.gr, by message on our Facebook page www.facebook.com/emmanuela.gr or by phone at (+30) 23910 21132

You can order through our website. Alternatively, order the jewelry you want from our FB page www.facebook.com/emmanuela.gr or by phone at (+30) 23910 21132

Shipping costs are €3.90 per order from Greece. For the countries of the European Union, the USA, Canada and Mexico, the charge is €8.90 For orders destined for other countries, there is a variation in transport costs, depending on the distance. For more details on order shipments and shipping rates, please visit the "shipping methods" page

As long as the jewelry of your choice is marked "available", your order will be shipped immediately and you will receive it at your door within 4-5 days. If it's marked back-to-order, it usually takes more days. We work with courier companies to ship orders. For more details on order shipments please visit the "shipping methods" page

Orders for destinations outside Greece are generally carried out with the courier company DHL express international, as a result of which they are delivered quickly, within 4 to 8 working days from the day where do you order them?

For more details on order shipments please visit the "shipping methods" page

Payment in Greece can be made by cash on delivery (ie cash to the courier who will deliver the package to your door), by bank deposit, by credit, debit or prepaid card, via PayPal or Apple Pay. For countries outside of Greece, all the above methods apply, except cash on delivery. For more details visit the "payment methods" page

Yes, to issue an invoice, please contact us, after placing your order, at (+30) 2391021132 or at questions@emmanuela.gr

During the credit card purchase process, you are automatically transferred to a secure server. Thanks to the 256-bit SSL encryption algorithm, the card details are not stored anywhere, they are only used for the checking and charging process. Therefore, at the end of the order, the details are automatically deleted from the bank's database. Also, for the verification of transactions, verification is carried out through the 3D Secure Network system of VISA and MASTERCARD.

No problem! You can buy the jewelry you want even without registration (as a simple visitor), therefore do not be included in the recipient list of our newsletter.

If you are not satisfied with a piece of jewelry for any reason (which is rare), you can return it within 14 days for a full refund or choose another piece of jewelry of your choice. For more information on our returns policy, please visit our Returns page

At emmanuela.gr we try to present our jewelry in such a way that the photos are representative and someone can notice the details. We also provide complete information on dimensions, materials, compositions, and even the techniques used for construction.

No, it is not necessary to create a personal account to order from emmanuela.gr. However, by creating your personal account, you are given the possibility to save the details and shipping addresses, so that you do not have to write them in every future order.

Yes. You should contact us by e-mail at questions@emmanuela.gr, by message on our FB page http://www.facebook.com/emmanuela.gr or by phone at (+30) 23910 21132.

No! Gift wrapping is not charged. We ship all orders with the jewelry placed in a luxurious and stylish gift box. Inside the shipping package you will also find a paper bag for each gift package.

Yes! You can state the address and country of shipment of the proof of purchase different from the address/country of shipment of the jewelry, and the name of the buyer does not have to be the same as the name of the recipient. This way, your loved one will receive his/her gift and you will receive the purchase receipt/invoice. If you choose, you can ask us to include in the package a card with the dedication you want to write for your gift. Just write the text in the notes field before completing your order.

You can use the tracking number of the parcel of your order, which is always available for all orders we send both to Greece and to the rest of the world.

The metal we mainly use is 925 silver, while some of our jewelry is based on bronze or copper. In many of them we use semi-precious stones, pearls, crystals, coral, enamel, feathers and other elements.

No. When the designs and manufacturing conditions allow it, we perodize or gild the silver parts with 24K gold, so that they do not "blacken" and are more resistant to shocks and distortions. Even for the dark parts we apply black perodizing. This eliminates the need for constant maintenance and polishing. Nevertheless, it is good to take regular care and attention to your jewelry. For the care of your jewelry, you can visit the "Jewelry care" page

No. All designs are original original creations by Emmanuela Alevizopoulos and you can only find them in our online stores or in the international marketplaces we work with, such as amazon and etsy

For wholesale orders, please contact us at questions@emmanuela.gr

Yes, VAT is included in online purchases and is built into the price of our products.